Gateway Community Health Center - South Clinic

Genesis Reyna a month ago

Its always the same issues, no call back, they leave noted and no response. Nurses attitudes sometimes they are the nicest or they can just be 100% rude.

Briana De La Cruz a year ago

Lady in the front with a bun and a mask is rude. She works with old people, should he nicer. They take long to call you in too. My grandmas appointment was at 3pm we left at 5pm.

Angel Altamirano a year ago

Short version: ⭐☆☆☆☆ Worst dental experience I’ve ever had. No one answers the phone, check-in took over an hour even with no line, and the staff was unprofessional and unwelcoming. The dental assistants struggled with basic tasks, were rude, and left me mid-procedure. The dentist was difficult to understand, no one introduced themselves, and I even overheard staff talking negatively in Spanish. Completely disorganized, disrespectful, and not a place I’d ever return to. Long version: ⭐☆☆☆☆ Worst dental experience I’ve ever had. Calling this place is a complete joke—no one ever picks up the phone, so forget about confirming appointments. You just have to hope you got the right info when scheduling in person. Check-in took over an hour, even though I was the only patient at the desk with three receptionists sitting there. When I was finally sent to the dental area, it felt unwelcoming and empty, with patients looking miserable and staff energy matching that same level of care. The dental assistants were unprofessional and unprepared. One asked if I preferred English or Spanish, I said English, yet she continued speaking only Spanish. She struggled so much with basic tasks (like

Adela Lopez a year ago

I had to get a PCP at Gateway for my son so he could be seen by a specialist at Gateway. He was seen by Mayra Garza. The medical asst was also nice and my son did not cry during vitals. Dr spoke to me and addressed my concerns. She was nice and understanding. I am considering moving my other children here. And I got the referral I requested.

Dwayne Harris 2 years ago

I needed to see a dentist so I call for a walk-in the next day. Registration staff really needs better training. My insurance wasn’t accepted and they wanted me to pay $300 for a walk-in because the dentist they scheduled me with was not in my network. I gave them my insurance information when I made the appointment. They called me before my appointment and didn’t care to leave a message. Patient care is suppose to be their priority but Gateway doesn’t seem to care much about having patients traveling to various locations only to be told they can’t provide services. The worse patient care services in Texas.